The problem
FIFA’s digital platforms provide essential support for the organisation of competitions and non-sporting events around the world – so systems need to work smoothly during events and be fully supported in case problems occur.
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The set of objectives listed provide a basis for achieving these higher goals though the ability to develop the service.
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Objectives
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One common system architecture
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One common CMS & shared databases
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Flexible & consistent user management & registration
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Common, re-usable functionality across sites
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Consistent look & feel
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Centralised support
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Single sign-on between Extranet and FIFA ICT applications
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Site-specific security model
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Standardised (and automated) system life cycle processes
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System performance, stability & reliability
Client
FIFA employs 400 staff, operating across 10 divisions or sub-divisions, approximately 25 departments and standing committees, including one for each of the key competitions. There are six regional confederations and 209 Member Associations worldwide
FIFA’s main activities are:
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Developing football through promoting its values, especially through youth and development programmes
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Organising inspiring tournaments including the FIFA World Cup, the biggest single-sport competition in the world
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Use this success to improve lives by inspiring communities and breaking down barriers, improving access to football for all
What we did
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Data analysis
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Use case development
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Information architecture
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UI responsive designs
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Digital brand enhancement
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Usability validation testing
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