What Users Need
The problem
Improve look and feel of the dated e-PIMS system driven from analytics and structured user feedback.
Greater use of what exists
Optimising all the functional areas and achieving greater
utilisation of all apps.
Ease of use
Time saved in operation
Actionable analytics
The data and the technology do the work – presenting ‘did
you knows’ and decision points
Follow Government Digital Services (GDS) guidelines
Design services that are in line with legal, W3C and Government Digital Services (GDS) design and usability standards – ensuring all user types, browsers and disabilities are catered for
Client
Property Information and Mapping Service (e-PIMS).
A location-based asset management system based on an Ordnance Survey GIS core. The system provides easy access to maps, photos and detailed information, including tenure, property measurements, occupancy, utilization and environmental measures.
What we did
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Steering group workshops
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User research
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Super user segmentation
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Data analysis
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Use case development
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Information architecture
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UI design
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Brand enhancement
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Usability validation testing
 Army |  MET Police |  ASDA Recipes |  Bank of England |
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