top of page

User experience transformation embeds user-centred practices into design process

We collaborated closely with the ASDA team to create a balanced and easily navigated redesign of their Recipe site.

The problem

Current inventory totals  999 recipes. Adding approx 200/month from Publicis archives and current Asda Magazine. New inventory is anticipated to fulfil approximately 70% of top search terms. There was a lot of detailed information on the Recipe customers. However, it wasn't always easy to find or digest, and the user journeys were too complicated and where not user task optimized.

The approach

Develop a meaningful taxonomy

To support both high-performing tag filters, and the range of current and future recipes on the Recipes site.
 

A human-led experience

Gather an understanding of user expectations and opinions of the site. Ensure that the menu structure, (and later, the search experience) on the Recipes site represent an excellent, human-led experience.


Improve taxonomy

Find out how well the site navigation supported users in their main tasks.

Asda Stores Ltd. is a British supermarket retailer, headquartered in Leeds, West Yorkshire. The company was founded in 1965 when the supermarket owning Asquith family merged with the Associated Dairies company of Yorkshire.

In summer last year ASDA moved to embrace a more content-led advertising strategy and have scaled that over the last year.

Client
What we did
Army

Army

MET Police

MET Police

Cabinet Office

Cabinet Office

Bank of England

Bank of England

_edited.png

What Users Need

EXPLORE

Case studies

User Research

UI Design

Service Design

About 

Contact

CASE STUDIES

NHS Referral Pathway

Patent Portal UX

Internal Clinical Tool

View all case studies

FOCUS AREAS

Digital transformation

Service redesign

User Experience

UsablityAccessibility

LETS CONNECT

Contact Icons.png

paul@whatusersneed.co.uk

+44 7921 800 870

York

Linkedin

 

START A CONVERSATION

© 2025 What Users Need Ltd. All rights researved.

Privacy Policy       |       Terms & Conditions      |     Cookies

UX, UI and Service Design Consultant helping organisations design services that work for real people under real pressure.

bottom of page