Can you think of a better way to understand what users do than watching them do stuff? Of course, you have to pick the right users – they need to be a good representation of the user base as a whole but that’s pretty much the only constraint.
Usability tests produce specific results that lead to specific action. Better still, it’s very hard for people to contradict decisions based on these tests; it’s nearly impossible to refute evidence of user behaviour.
ACTIVITY
Conducted with participants in their natural environment by employing screen-sharing software
PURPOSE
Remote usability testing allows the researcher and user to be in different locations while the test is completed
OUTCOME
Time and cost savings
Easier to recruit participants
Higher numbers of participants









